SHIPPING & RETURNS

SHIPPING & RETURNS POLICY

Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive.

All orders are processed within 1-3 business days (Monday-Friday). After the product has been shipped, delivery timeframes can range between 5-7 days. The estimated delivery time is just an estimate, it’s not a guarantee. 

Shipping to the United States

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses.

The shipping methods offered during checkout may differ based on your specific shipping address and the items selected.

Free Shipping with minimum purchase

*We offer free standard shipping and handling with a minimum online purchase of $75.00 or more at igotus.shop. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Free standard shipping and handling will be automatically applied to qualifying orders at checkout. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling $75.00 or more before taxes, after any applicable discounts. Valid in the 48 continental U.S. states only. Not valid on international shipments or to Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. No adjustments on previous purchases. If you choose another shipping option, additional charges will apply. Offer is nontransferable and is not redeemed for cash or cash equivalent. Igotus.shop reserves the right to modify or cancel this promotion at any time without notice.

**These shipping rates are not applicable for orders shipped outside of the US. Some oversized items may require an additional shipping charge. Free Shipping applies only to merchandise; taxes and Gift Cards do not count toward the Free Shipping total. 

RETURNS

Thank you for your purchase. We appreciate your business and hope that our product meets your expectations. Please read the following return policy before making your purchase.

We are committed to providing high-quality products and guarantee that our products and guarantee that our products are free from defects. However, we do not accept returns, exchanges, or refunds for any reason. 

We understand that you may have concerns about your purchase or if you receive a damaged product. In this case, please reach out to our customer service team within 48 hours of receiving your order. Our team will work with you to address any issues and provide a solution. 

Please note that our product is carefully inspected before shipment to ensure the highest quality. We cannot be held responsible for any damage that occurs after delivery or due to misuse of the product.

We stand behind our product and are confident that you will be satisfied with your purchase. We encourage you to reach out to us with any questions or concerns you may have about the product before making your purchase.

Thank you for choosing our product. We appreciate your business and look for to your continued support. 

Multiple Shipments

Your order may arrive in multiple shipments. If your order is sent in multiple shipments you will not be charged any additional fee.

International Shipping

At this time we only ship to the continental United States

Deliver Time Exceeded

If your order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:

     1. Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate, it’s not a guarantee.

2. Contact Us. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. We may ask you to wait a few more days to receive the order.

  https://igotus.shop/pages/contact-us